Sunday, June 29, 2014

A Philippines Funeral


 A Philippines funeral 


·      Funerals are part of a business package within the service industry.
·      The package is often arranged within a short time span that commences after an unexpected death; such arrangements will interrupt all other scheduled activities. This is known as an “at-need” funeral arrangement.
·      The arrangements are affected by and consist of the following:


o   1) the circumstances of the death - whether calm, natural, an unknown or tragic cause is involved - as each will dictate its own course of action;
o   2) the availability of correct information on the place and cause of death, body’s location and condition, lapse time between death and start of body preparation, who will be present during body preparation, viewing/wake details, whether a cremation or interment will take place, whether the body (remains) or ashes (cremains) are to be viewed, transfers from and to different sites, timeline, announcements, burial sites, documents and contracts initially required, settlements and necessary relevant documents and permits during and after the service; PERT/CPM for all or a portion of the package will lessen the burden in making all the arrangements;
o   3) approximating the viewing/wake requirements such as convenience and volume of people expected to attend;
o   4) knowing early if arrangements are wholly at-need or if a pre-need contact is involved;
o   5) being circumspect when comparing, on one hand, the service defined in the pre-need contract as detailed by the pre-need company’s service representative and, on the other hand, with the service requirements of the bereaved as offered and detailed by the funeral home representative; service upgrades will entail additional cost and are particularly important in such cases to the funeral home;
o   6) identifying and contracting other suppliers of items in the package; the rigor of canvassing will definitely be offset by savings;  
o   7) having the presence of a trusted person whose judgment is not overly affected by the loss and who has experienced a funeral arrangement versus a person who is ‘well versed :(’ in funeral arrangements;
o   8) identifying the person whose decisions and opinions override others as funerals seem to be a magnet for all sorts of criticism;
o   9) funerals normally contain many social, religious and cultural considerations to which special importance can not be over stressed; in this regard, a good professional planner will promise delivery of good memories at minimal stress;
o   10) in the event of tragedy or when death occurres in the absence of an attending physician who certifies cause of death, authorities and an autopsy will be involved; often a ‘favored’ funeral home takes immediate possession of the departed; the presence of an “in-your-face” type lawyer/personality is highly recommended to deal with the 'favored' mortuary since unethical, dubious conditions will need to be addressed; also, although ‘easily arranged’ waivers of an autopsies will be available, an autopsy is important measure in deciding if criminal intent was involved; the wish of not subjecting the departed to an autopsy requires serious thought; and
o   11) funerals cause much emotional, mental and physical stress; tasks and decisions assigned and distributed among the bereaved lessen the burden and add to the meaningfulness of the event; but may also become a source of issues.


While the author belongs to an early generation (circa writer-author Gilda Cordero when she was Associate Prof assisting Prof Roberto Ongpin during the author's pursuit of a post-graduate degree; and later, Chit Roces, his once Mahikari roshi), it may help to digress and mention a change in the sport of boxing from when the author was in his teens. Then, boxing gloves were large and heavy to minimize damage to the fighters. Today’s generation is into UFC or ultimate fighter competitions where lightning elbow and knee blows to the face and body are par for the sport. Yet, fighters confirm sportsmanship after each bout through forms of touch to one another, despite a broken nose and hits to the body never allowed in boxing.  In disclosing industry practices that give funerals a bad image, UFC standards may apply.

In 2010, the author sought productive, off-the-record sessions with the Non-Traditional Securities Department of the Securities and Exchange Commission [SEC] to address a problem. The SEC quietly, quickly and permanently (with the participation of the Insurance Commission [IC]) resolved the problem. Republic Act 9829 was signed into law on December 3, 2009. This first-ever Pre-Need Code, after years without legal safeguards, designated the IC as the industry’s principal regulator. Thereafter, the author continues to seek similar sessions with the Pre-Need Division of the IC, sessions that are preventive in nature.





(July 5, 2014 ….8pm moon 1st quarter )

Post #2

More to follow ….

Tuesday, June 24, 2014

Arranging a Funeral in the Philippines

Arranging a Funeral in the Philippines

Funerals are a fact of life and have to be arranged. Yet funerals cause a reaction similar to when a dental visit requires teeth to be drilled or pulled. OUCH! While funerals can and should be a warm and beautiful experience, a source of good memories, much smart and preparedness to deal with the arrangements are called for.

The blog is the author’s advocacy to address the anxieties associated with arranging a funeral. By sharing his 50+ years work experience in various roles in the local funeral industry, a smart and preparedness should arise among local residents to better arrange a funeral. Participants of the blog may learn, passively by visits to the site or actively by emailing comments and queries. The author is very aware of:
a) the pain of loss of a loved one,
b) the many and varied details of a funeral,
c) the distress that arises from a lack of smart and preparedness, and
d) the injustice and confusion experienced when the bereaved is victimized by unethical practices.   

Imagine how much more the pain when the loss of a loved one is accompanied by tragic circumstances.

To develop this preparedness, following are the topics covered by the blog:

·      funerals defined
·      its benefits
·      its downside and related trivia
·      ‘at-need’ arrangements defined
·      ‘pre-need’ arrangements defined
·      Republic Act 9829, the Pre-Need Code
·      RA 9829’s Implementing Rules and Regulations
·      establishing and preserving the blog’s credibility
·      caveats of the blog
·      relevant information on the author; its 3-man team

While most of the blog is written up, the plan is to present it in segments so as to lessen what will be a tedious and boring read.  Each of the topics will not be presented in its entirety but in small doses. Neither will the above sequence be followed. Rather, to give a ‘real world feel', the blog 'jumps around', at times simultaneously touching on several topics. This methodology will also allow for change(s) in the blog to accommodate responses.

To establish credibility early on, following are relevant information on the author. He has retired from active service in the industry. By virtue of inheritance, he is still a minority stockholder of a pre-need company. In the  late 1950s while still in college, he was employed by his father, an uncle and an aunty to assist in the administrative functions of the family’s funeral home which was founded by the author’s grandfather in 1900. In the early 1960s during post-graduate studies, he participated in negotiations for a service contract with the first pre-need funeral company in the country. In the early 1980s he was appointed general manager which, at the time, the company employed 150 regular and contractual employees who maintained 30 chapels and 30 funeral vehicles in 2 locations and manufactured its casket requirements. The author declined being the company’s licensed mortician and does not have hands-on experience in body preparation and preservation.

The blog was not created for financial gain. On the contrary, to protect and project the author’s advocacy, the blog will not endorse nor make referrals from which commissions and profit-shares are received. The blog will refrain from naming persons, parties, groups, institutions or events in the industry. Moreover, the blog will distance itself from controversy or sensationalizing existing controversies … also by not naming persons, parties, groups, institutions or events in the industry.  

On the other hand, topics the author believes to have caused controversies that have not been made public, will be disclosed in the hope that the information will strengthened the industry.

Finally, readers may find some disclosures disturbing. Take, for instance, the overzealous funeral representative who suddenly appears and makes up stories that the hospital morgue where the deceased is located has rodents ....reported to nibble on fresh remains.  And while this disclosure sounds ridiculous or even funny to some, given the state of mind of the bereaved, the unethical goes unnoticed, much less rebuffed and authorization to retrieve the remains is quickly signed over to the funeral home.







(June 27, 2014 ..4:09pm as the new moon appears)

Post #1

More to follow ….